Online Ordering & Delivery
Ordering is easy:
- Visit our Instacart store
- Choose from thousands of products, including Weiland’s own deli salads and prepared foods
- Delivery in as little as one hour!
Questions & Answers
Q: What can I order on Instacart from Weiland’s?
A: We have lots of our items on Instacart, including our biggest-selling deli salads and prepared foods, as well as most of our deli meats & cheeses, produce, meat & poultry, seafood, fine cheeses, frozen food and groceries.
Q: What should I do if I want to order something from Weiland’s, but I don’t see it in the Instacart catalog?
A: You can make a special request on your order. There are several reasons why some items will not be listed in the Instacart catalog; for example, they’re locally produced (like Just Pies and Stevens Pies) and don’t have a barcode or they’re not always available (like pies, as well as our smoked meats and soups) or they’re seasonal and/or very limited in quantity (like Ohio strawberries and morels).
Q: Are beer, wine & spirits available on Instacart?
A: No. Alcohol must still be purchased in the store.
Q: Are Catering orders available through Instacart?
A: No. Our Carryout Catering menu is not on Instacart. You’ll still order Carryout Catering for pickup by calling the store at 614-267-9878 or emailing us at contact(at symbol)weilandsmarket.com.
Q: Will you have holiday items, like turkeys and your Thanksgiving prepared meals, available on Instacart?
A: No, because most of our holiday items, like turkey and pies, are pre-ordered.
Q: How fast will Instacart deliver?
A: See instacart.com/Weilands using the Web or a mobile app for delivery times.
Q: How much does Instacart cost?
A: Please see Instacart.com.
Q: Where does Instacart deliver?
A: Generally, Instacart will deliver within a regular 20-30 minute driving radius of Weiland’s.
Q: Can I buy a Weiland’s gift card on Instacart?
A: No. Instacart doesn’t offer any store gift cards on its site. You can buy our gift cards at any register. Or, to buy a gift card that we’ll send to you (or your designated recipient), please call the store at 614-267-9878 or send an email to contact (at symbol) weilandsmarket.com.
Q: What if there’s an issue with service or I want to return something?
A: For customer service issues, please contact Instacart first. You can email help@instacart.com to report ordering issues or call Instacart at 888-246-7822. Instacart will do what they can to make any issues right, often offering a credit, refund or re-delivery, depending on the circumstances. If Instacart doesn’t resolve your issue, you can let one of our Weiland’s team members know and we’ll get involved directly.
More questions?
Visit Instacart’s Help Center.
